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Dealing with a Discrepancy in Your W-2: What to Do When Your Employer Won't Provide the Correct Information


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Filing your taxes can be a challenging process, especially when you encounter discrepancies in your W-2 form. In this case, you've been faced with a particularly frustrating situation: your former employer has provided you with an incorrect W-2, leaving you in limbo with your tax return. If you find yourself in a similar predicament, it's important to understand your rights and the steps you can take to resolve the issue.

The Importance of Accurate W-2 Forms

W-2 forms are essential for accurately reporting your income and taxes paid to the IRS. They serve as a record of your earnings and the amount withheld for federal and state taxes, Social Security, and Medicare. In your case, receiving an incorrect W-2 that reflects only a fraction of your actual earnings is a serious concern.

Dealing with Employer Negligence

It's not uncommon for employees to experience difficulties with their employers when it comes to W-2 forms. In some cases, employers may make genuine mistakes, while in others, they may intentionally misreport income to evade taxes or withhold them without remitting them to the IRS.

In your situation, it appears that your employer may be at fault for not providing you with a correct W-2. This can be especially frustrating, as it can lead to significant financial repercussions and, in your case, a delay in receiving your tax refund, which you rely on for important expenses like the child tax credit.

Steps to Address the Issue

  1. Request a Corrected W-2: Your first step, which you have already taken, is to request a corrected W-2 from your former employer. It's essential to document all your attempts to contact your employer and gather evidence of your earnings, tax withholdings, and any correspondence you've had.
  2. Consult a Tax Professional: While this might not be explicitly mentioned in the question, it's crucial to emphasize the importance of seeking advice from a tax professional or tax advisor at this stage. They can provide guidance on the best course of action and help you navigate the complex process of resolving W-2 discrepancies.
  3. Contact the IRS: If your efforts to obtain a corrected W-2 fail, you can contact the Internal Revenue Service (IRS) for assistance. They can help you correct your tax return, even if your W-2 information doesn't match. The IRS will initiate an investigation into your case, and if your employer is found to be at fault, they may face penalties.
  4. Provide Documentation: Your bank statements and check copies can serve as valuable evidence to support your claim for accurate income reporting. Share these documents with the IRS to strengthen your case.
  5. Consider the Taxpayer Advocate Service: In your situation, the Taxpayer Advocate Service has been recommended. This is a valuable resource when dealing with complex and unresolved tax issues. The Taxpayer Advocate can work on your behalf to resolve the problem and ensure you receive your rightful refund.
  6. Reporting Employer Misconduct: If you suspect that your employer withheld taxes but failed to remit them to the IRS, you should report this misconduct to the IRS as well. Tax evasion is a serious offense, and the IRS takes such allegations seriously.


Dealing with an incorrect W-2 can be a frustrating and challenging experience, as it impacts your ability to file an accurate tax return and receive the tax refund you're owed. While the process may be time-consuming, it's important to remain persistent and follow the appropriate steps to rectify the situation.

Remember, consulting a tax professional or tax advisor is crucial to navigating this complex issue. They can provide personalized guidance, helping you understand your rights, responsibilities, and options. Ultimately, resolving W-2 discrepancies may require patience and persistence, but it's essential to ensure that you receive the accurate tax refund you deserve, particularly when it plays a significant role in supporting your family's financial well-being.