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Quickbooks vs Bench: Which is Best for your Business?


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Financial management and bookkeeping are at the core of any successful business. This in-depth exploration will delve into two leading tools in the financial software landscape – QuickBooks and Bench. QuickBooks, a widely recognized tool, offers both basic and advanced functions for all types of businesses, while Bench provides exceptional bookkeeping services for small businesses and freelancers. This essay will strive to outline the specifics of each, their features, pricing, as well as the businesses that could potentially benefit more from each. We’ll provide an objective side-by-side comparison, punctuated by user reviews, security measures, customer service effectiveness, and overall user interface.

Understanding QuickBooks

Understanding QuickBooks

QuickBooks is an accounting software developed by Intuit. It offers a wide range of financial tools and functionalities designed to simplify small and medium-sized business operations. Features include invoicing, expense tracking, cash flow management, tax preparation, inventory tracking, and more.

QuickBooks comes in several versions tailored to the varying needs of different businesses. The ‘Self-Employed’ version is perfect for freelancers and independent contractors. It offers basic features such as mileage tracking and income and expense tracking.

The ‘Simple Start’ package is ideal for small business owners who need to track income and expenses, send invoices, and organize receipts. The ‘Essentials’ version adds bill management, time tracking features, and allows for up to three users, making it better suited for slightly larger businesses.

The ‘Plus’ version goes a step further by providing inventory tracking and project profitability tracking, allowing up to five users. It is a perfect fit for businesses that need advanced reporting and support.

Pricing and Customer Reviews

The pricing for QuickBooks varies depending on the chosen version. The Self-Employed plan starts at $15 per month, Simple Start at $25, Essentials at $40, and Plus at $70. QuickBooks often offers the first few months at a significant discount, making the platform more appealing for smaller businesses.

Customer reviews for QuickBooks are generally positive. Users praise its comprehensive feature set, ease of use, and helpful customer support. Some users, however, have criticized its high pricing and occasional software bugs.

User Interface, Customer Support and Security Measures

QuickBooks boasts a user-friendly interface that is easy to navigate, even for non-accountants. It provides a dashboard to provide a quick snapshot of the business’s financial status.

In terms of customer support, QuickBooks offers phone and chat support. Additionally, it provides access to a large community of users and online resources, including video tutorials and webinars.

Security is a priority in QuickBooks. The software uses advanced, industry-recognised security safeguards to keep all of your data protected. It features 128-bit SSL encryption, multi-factor authentication, and regular security testing to ensure the security of users’ data.

A Comparative Overview: QuickBooks and Bench

QuickBooks and Bench are two prevalent online accounting services. While QuickBooks is a do-it-yourself accounting software offering an array of features including inventory management, Bench takes over the burden of accounting from you, providing a professional bookkeeping service.

The two differ significantly in provided services, pricing, and overall client responses. QuickBooks scores with versatile features that cater to a broader range of business necessities; Bench, on the other hand, specializes in providing expert bookkeeping services.

Pricing wise, QuickBooks stays on the affordable end with multiple plans spanning from $15 – $70 monthly. Bench, however, sets a higher pricing bracket with their plans, starting at $299 a month, which might weigh heavy on smaller organizations’ budgets.

The duo shines in user reviews, with most being positive. Clients have complimented QuickBooks for its comprehensive functions while Bench has been commended for top-notch customer service and the relief clients experience when professional bookkeepers take over their accountancy tasks.

To sum up, both QuickBooks and Bench bring interesting features to the table, yet a business’s specific requirements and available resources will play a significant role in determining which one of the two they should opt for. If seeking full control over your financial processes, then QuickBooks could be your go-to. However, if you prefer professional assistance for your accountancy needs, you might find Bench a much better alternative.

Understanding Bench

An Introductory Look at Bench

Bench establishes itself as an online platform that automates bookkeeping services catered to small businesses. Conceptualized to help businesses circumvent financial management hurdles due to limited time, resources, or in-house abilities, Bench proves to be a prominent solution. By offering scalable pricing tiers that range from a minimum of $139 to a maximum of $299 per month, Bench turns out to be a pocket-friendly option for smaller organizations requiring professional bookkeeping services.

Bench Specific Features

Bench offers an all-in-one bookkeeping service, meaning that, unlike traditional packages, the software doesn’t require the user to do any bookkeeping. In fact, every account is assigned a professional bookkeeper who prepares monthly financial statements, provides tax support, and is accessible for questions or concerns. Bench’s software also provides visual reports to make it easier to understand business finances.

In terms of its financial statement features, Bench provides income statements, balance sheets, and other important financial documents on a monthly basis. It also helps with tax filing and provides a year-end financial package to make this process as smooth as possible.

User-friendliness and Customer Feedback

In terms of user-friendliness, Bench’s intuitive interface simplifies the process of managing and understanding finances. Customers have often commented favorably about its easy-to-use and visually appealing interface, as well as the clarity and simplicity it provides when managing financial data.

Bench and Security Measures

Security is a top priority for Bench. They use bank-level security measures to protect sensitive data. Their systems use SSL encryption, and all data is regularly backed up to ensure business continuity and data integrity.

Bench Integration Capabilities

Unlike some of its competitors, Bench does not heavily focus on integrations. The platform does not currently integrate directly with any third-party software except Stripe, which can be a disadvantage for businesses that rely on integrations to streamline operations across their tech stack.

Bench versus Quickbooks

When compared to software like Quickbooks, Bench stands out for its personalised service, with real humans involved in the process. QuickBooks, on the other hand, is a more traditional accounting software platform that requires the user to input and manage the data themselves, although it does offer more integrations with other software.

Focusing on the Ideal Business Type for Bench

Bench is primarily designed to cater to the financial management needs of small businesses and entrepreneurs who may lack the necessary accounting background or simply don’t have the time to handle their finances. This software offers direct financial assistance, making it a beneficial tool for these business types.

QuickBooks vs Bench-Side By Side Comparison

Understanding the Differences: QuickBooks versus Bench

When it comes to accounting software options, both QuickBooks and Bench are at the top of the list, frequently chosen by small businesses and independent contractors to streamline their financial management. The Intuit-developed QuickBooks provides diverse functionalities ranging from invoicing and payroll to sales tracking, in addition to tax preparation. Contrarily, Bench focuses on offering automated bookkeeping services, providing its users with monthly financial statements meticulously drawn up by a dedicated bookkeeper.

Features Comparison

In terms of features, QuickBooks provides a more comprehensive toolset. Apart from handling basic accounting tasks like expense tracking and invoicing, QuickBooks also includes inventory management, tax calculation, mileage tracking, and project profit monitoring.

Bench, conversely, provides a more streamlined service, focusing predominantly on bookkeeping. While it doesn’t offer the full suite of financial management tools that QuickBooks does, it does give you a dedicated bookkeeping team to handle monetary record keeping, relieving you of the manual tasks associated with this process.

Cost Consideration

The cost of both QuickBooks and Bench varies based on the package you choose. QuickBooks starts at $25 per month for its simple start plan, climbing to $70 per month for the Plus version.

Bench’s pricing starts at $139 per month for the Starter Pack, increasing to $299 monthly for the ‘Corporate’ package, which targets businesses making $1 million to $5 million per year. The prices of Bench reflect the inclusion of human-assisted bookkeeping services, hence the higher figures in comparison to QuickBooks.

User Interface and Experience

QuickBooks’ user interface is intuitive and flexible, featuring customizable dashboards and financial reports. Its mobile app allows for on-the-go finance management, making it a suitable tool for mobile professionals.

Contrarily, Bench has an interface that is less customizable but very user-friendly. Its design is straightforward, making it easy for non-accountants to navigate. However, Bench does not offer a mobile app, which can limit accessibility for some users.

Customer Reviews and Satisfaction

Customer reviews for both QuickBooks and Bench are generally positive. QuickBooks users appreciate its wide range of capabilities, excellent reporting, and tax features. However, some complaints concern its high price point and complex feature set for novice users.

Bench users laud the hands-off bookkeeping and personalized customer service but bemoan the lack of some accounting features such as invoicing and payroll.

Benefits for Different Types of Businesses

QuickBooks could be a better fit for businesses looking for comprehensive financial management software that can handle multiple tasks. With its varied features, it’s a solid pick for larger businesses or those with more complicated financials.

Bench, with its human-assisted bookkeeping service, may better serve smaller businesses or freelancers that need help with their books but don’t require the extensive features that QuickBooks offers. Larger enterprises might find Bench’s offerings more limited than they would like.


Choosing the appropriate software for managing business finances is a critical decision that requires comprehensive examination and consultation. Options like QuickBooks and Bench abound, but distinguishing which is ideal for your business requires that you understand your explicit needs, consult with financial advisors, and conduct in-depth research.

Choosing the Right Solution for You

Diving Deeper: QuickBooks

QuickBooks serves as a robust accounting software that is versatile enough to cater to a diverse spectrum of businesses, from small startups to larger medium-size enterprises. It is available in both online and desktop versions , with varying tiers to choose, based on your business’s operational complexity. Among its extensive functionality are expense tracking, sales and income monitoring, the creation and sending of invoices, and extensive reporting capabilities, including sales tax tracking and accounts payable management.

In addition, QuickBooks integrates with numerous other business systems and applications for a complete overview of all financial transactions. Complementing its array of services, QuickBooks offers payroll services at an added fee, and is frequently utilized by businesses that opt for in-house accounting, leveraged by automated efficiencies.

A Look at Bench: What Sets It Apart?

Unlike QuickBooks, Bench is not just software; it’s an online bookkeeping service that pairs you with a team of bookkeepers who work in tandem with simple software. The result is a more hands-off experience for business owners, with the reassurance of professional oversight. Ideal for small businesses, Bench handles all bookkeeping tasks, including income and expense tracking, financial statements, and tax prep assistance.

Bench’s services go beyond just providing a software platform, they offer human analysis, making it an excellent choice for business owners seeking a more personal touch, or those who prefer not to deal with the intricacies of bookkeeping. However, unlike QuickBooks, Bench does not offer a payroll service, and it does not support cash-based accounting.

Choosing the Right Solution: Business Size, Industry, and Usage Requirements

The size of your business, your industry, and your specific usage requirements are key factors to consider in the QuickBooks vs Bench debate.

QuickBooks, as an elaborate and flexible tool, is capable of handling the more complex needs of medium-sized businesses or businesses preparing for scale. The breadth of features offered by QuickBooks may be overwhelming for super-small businesses, but its scalability and integrations might be crucial for growth-oriented companies.

Bench, on the other hand, is a fit for small businesses that prefer a hands-off approach to bookkeeping and appreciate having a dedicated team handling their books. It’s simple, straightforward, and doesn’t require a steep learning curve, unlike most accounting software.

Industry-specific needs might also sway your decision. For example, businesses that sell products may appreciate QuickBooks’ inventory tracking feature, while service-based businesses with simpler financial needs might opt for Bench.

Expert Advice and Practical Examples

Experts often advise understanding your business needs and preferences before settling on a choice between QuickBooks and Bench. Consider the level of control you want over your finances, your budget for bookkeeping services, and your willingness or capacity to manage the software.

For instance, a business owner with a busy schedule who lacks the time or know-how for managing books may find Bench’s hands-off approach more appealing. On the contrary, a company with an in-house accountant or someone familiar with accounting software may prefer the versatility and control provided by QuickBooks.

Remember, while both Bench and QuickBooks are respectable options, the best choice depends on your individual business needs and circumstances. It may be worthwhile to take advantage of free trials or consultations offered by these companies before making a final decision.